VAT Compliance

At Strategem Innovations Ltd ("we," "our," "us"), we are committed to complying with all applicable UK tax laws, including the Value Added Tax (VAT) regulations. This VAT Compliance Policy outlines how we handle VAT on our products and services in accordance with the rules and regulations set by Her Majesty’s Revenue and Customs (HMRC). By using our website and purchasing our services, you agree to the terms outlined in this policy.

1. VAT Registration

Strategem Innovations Ltd is registered for VAT with Her Majesty's Revenue and Customs (HMRC) in the United Kingdom. Our VAT registration number is 480972167. This registration number allows us to collect VAT on the sale of goods and services, as required by UK law.

2. VAT Charges on Products and Services

All prices for our products and services displayed on our website are exclusive of VAT unless otherwise stated. We will add VAT to the total cost of any order during the checkout process, based on the applicable VAT rate in the UK at the time of the transaction.

The VAT rates applied to our products and services are in accordance with current UK VAT legislation. The standard VAT rate is currently 20%, though some products and services may be subject to a reduced rate of VAT or may be exempt from VAT entirely. Specific VAT rates applicable to certain services or products are provided during the checkout process.

3. VAT for UK Customers

If you are a UK-based customer, we will apply VAT at the prevailing standard rate (currently 20%) to all taxable goods and services that are delivered within the UK. This will be clearly stated on your invoice or order confirmation, and you will be liable for the VAT amount in addition to the price of the product or service.

For businesses purchasing from us and registered for VAT in the UK, you may be able to reclaim VAT paid on your purchases, provided that you meet the requirements for VAT refunds as set out by HMRC. Please consult with your accountant or tax advisor for more information on how to reclaim VAT.

4. VAT for EU and International Customers

If you are a customer based in the European Union (EU) or outside of the UK, VAT will be handled as follows:

• EU Customers: If you are an EU-based business customer with a valid VAT number, you may be eligible for VAT exemption under the reverse charge mechanism. To claim this exemption, you must provide us with your valid EU VAT registration number during checkout. In such cases, VAT will not be charged on your purchase.
• Non-EU Customers: For customers based outside the EU, VAT will generally not be charged on our products and services, as these are considered "exports" under UK VAT law. However, you may be subject to customs duties, taxes, and import VAT in your country, which are beyond our control and responsibility.

5. VAT Invoices

We will provide a VAT invoice for every transaction that includes VAT charges. This invoice will clearly display the VAT amount applied, the VAT rate, and our VAT registration number. The VAT invoice will be sent to the email address provided during the purchase process or will be available in your account for download.

The VAT invoice will also show the total cost of your purchase, including the base price of the goods or services, and the applicable VAT amount. If you are a business customer registered for VAT, you may use this invoice to support your VAT claims or refunds.

6. VAT on Digital Services

For businesses offering digital services (such as software, e-books, online subscriptions, etc.), the VAT treatment can vary depending on the customer’s location. Under the EU VAT rules for digital services, VAT is charged based on the location of the customer, rather than the location of the supplier. Therefore, if you are purchasing digital services from us and are located in the EU or the UK, the applicable VAT rate for your country will be applied to your purchase.

If you are a non-EU customer purchasing digital services, VAT will not be charged at checkout, but you may be subject to local taxes or import duties in your country.

7. Exemptions and Reduced VAT Rates

Some goods and services are exempt from VAT or may be subject to a reduced VAT rate. If your purchase qualifies for such exemptions or reduced rates, we will clearly indicate this during the checkout process. Examples of VAT-exempt items may include certain healthcare products, education services, and financial services. Reduced VAT rates may apply to certain types of goods or services such as books, children’s clothing, and some energy-saving products.

If you believe that you are entitled to a VAT exemption, please contact us for clarification. We may require you to provide documentation or other proof to verify your exemption status.

8. VAT Refunds

If you are eligible for a VAT refund, such as in the case of an overcharge, cancellation, or return, we will process the refund in accordance with HMRC guidelines. Refunds for VAT will be made to the original payment method used for the transaction, and the refund will include the applicable VAT amount that was initially charged.

If you are a UK business customer, you may be able to recover VAT through your regular VAT return submissions to HMRC. Please consult with your tax advisor or accountant for further details.

9. Changes to VAT Rates

We will update our VAT charges in accordance with changes to UK VAT rates as set by HMRC. Any changes to VAT rates will be reflected in the prices displayed on our website. If VAT rates change after you have placed an order but before delivery, we will notify you and, if necessary, adjust the VAT amount accordingly.

10. Responsibilities of the Customer

As a customer, it is your responsibility to ensure that the information you provide to us regarding your VAT status is accurate. If you are a business customer and wish to claim a VAT exemption, you must provide a valid VAT number at the time of purchase. If you fail to provide accurate information or your VAT number is not valid, we may charge you VAT in accordance with UK law.

11. Contact Us

If you have any questions or require further information regarding VAT compliance, or if you need assistance with VAT-related inquiries, please do not hesitate to contact us:

Email: caanan@strategeminnovations.co.uk

Phone: +447435507744

Address: Suite 5912 Unit 3A, 34-35 Hatton Garden, Holborn, London, EC1N 8DX

Effective Date

This VAT Compliance Policy is effective as of 24th March 2025. We reserve the right to modify or update this policy at any time to reflect changes in VAT law or our business practices. Any changes will be posted on this page with an updated "Effective Date."